People Serving People

Our Community Outreach

We help people, One Caring Interaction at a Time

SYKES in the Community

We are proud to participate in and support numerouscommunity initiatives around the world. From promoting local exercise programs to enabling the delivery of clinical health services around the world, we understand the importance of giving back.

Below is a sampling of a few of the community and public service programs in which we participate:

SYKES COMMUNITY INITIATIVES

ComprometeRSE

ComprometeRSE is SYKES Latin America's corporate social responsibility strategy. This strategy was inspired by the United Nations Global Compact and the ISO 26000. It is currently supported by more than 2000 volunteers in the region.

ComprometeRSE focuses on four areas: people, operations, community and social development.

Our Heroes Luncheon

The annual event held in Tampa, Our Heroes Luncheon honors our everyday heroes the ones that help, protect, serve and rescue us each and every day.

To learn more, visit www.tampabayheroes.org.

SYKES Academy

SYKES Academy provides English training for job candidates who do not meet minimum English proficiency requirements. This intensive non-profit English program provides training courses to people who apply for a job at SYKES but need to improve their English skills (oral, written, grammar, listening) in order to become eligible for hire.

SYKES Cares

SYKES CARES is the philanthropy program of SYKES in the Philippines. Primarily established as an education advocacy arm, SYKES CARES has launched programs geared towards increasing access to education by providing educational facilities and equipment to underprivileged communities. SYKES CARES also promotes literacy and, to date, rolls out relevant and sustainable education-based projects on an annual basis.

SYKES Employee Relief Fund

The SYKES Employee Relief Fund assists employees who are experiencing serious financial hardship and are unable to afford housing, utilities and other basic living expenses because of a natural disaster; life-threatening illness or injury; death; or other catastrophic circumstance beyond an employee's control. The Fund has assisted SYKES employees dealing with domestic violence, illness, house fire, flooding, homelessness, the premature birth of a child and other extreme situations.

PARTNERING IN OUR COMMUNITIES

American Heart Association

SYKES has partnered with the American Heart Association to fight America's No. 1 and No. 3 killers heart disease and stroke. By committing to live healthier lives and raising funds to support the American Heart Association, we are walking our way to a healthier tomorrow.

To learn more, visit www.heart.org.

Crisis Center of Tampa Bay

SYKES supports the Crisis Center and it’s missionto ensure that no one in our community has to face crisis alone. The Crisis Center provides assistance and referral in times of emotional, financial and community crisis.https://www.crisiscenter.com

Feeding America

SYKES is proud to support Feeding America C the nation's largest charitable hunger-relief organization. A network of more than 200 member food banks, this food-rescue organization serves all 50 states, the District of Columbia and Puerto Rico.

To learn more, visit feedingamerica.org.

Domestic Violence Awareness

More women die from domestic violence each year than died in the 9/11 attacks. In the U.S., one in four women will experience domestic violence in their lifetime. For men, that statistic is one in seven. In an effort to raise awareness of the tragic and devastating affects of domestic violence, SYKES recognizes each October as U.S. Domestic Violence Awareness Month by developing and delivering manager programs andawareness information to all employees.

Junior Achievement

SYKES supports Junior Achievement and its mission toinspire and prepare young people to succeed in a global economy.

https://www.juniorachievement.org/

Metropolitan Ministries

SYKES supports Metropolitan Ministries and it’s mission to care for the homeless and those at risk of becoming homeless in our community through services that alleviate suffering, promote dignity and instill self-sufficiency.http://www.metromin.org/

In business for over 40years, SYKES has remained true to our roots as a dedicated organization of people serving people with excellence. This is a commitment we continue to extend to our shareholders, clients, employees and communities.

The Pursuit of Excellence

Our partners, peers, and customers continue to recognize SYKES' commitment to Quality of Service Delivery. As testimony to this pursuit of excellence, SYKES has received a number of prestigious awards.

Awards & Recognition

Award
Awarded By
Year
AwardRecognized in 5 Categories During International Congress of Excellence
Awarded ByChamber of Industries of Costa Rica
Year2019
AwardSYKES UK: Silver Award, Recruitment Team of the Year
Awarded ByUKCCF
Year2019
AwardQ4 Best Site Award, 2019 EMEA Annual Partner Summit
Awarded ByHP
Year2010
AwardGrand Award for BPO of the Year
Awarded ByAsia Leaders Awards
Year2019
AwardFlora Solera Receives Stevie Silver Lifetime Achievement Award
Awarded ByStevie Women in Business
Year2019
AwardHailed as Top Employer of the Year
Awarded By10th Asia CEO Awards
Year2019
AwardSYKES Philippines Wins Quill Award for Internal Communications
Awarded ByPhilippine Quill Awards
Year2019
AwardJohn Sneed Named Outstanding Leader
Awarded ByAsia Corporate Excellence & Sustainability Awards
Year2019